We are currently seeking a Business Development Representative to support our client’s growth in the North American market. This role combines business development and account management, offering a dynamic opportunity to drive new business while nurturing long-term client relationships.
 

As a Business Development Representative, you will be responsible for:

• Generating new business opportunities through proactive research, networking, and outbound outreach.
• Managing existing accounts, ensuring customer satisfaction and identifying growth opportunities.
• Presenting and promoting our client's products and services to potential customers with confidence and clarity.
• Developing and executing strategic sales plans to consistently meet or exceed targets.

This is a proactive, customer-facing role that requires excellent communication skills and a strong grasp of sales techniques and account management best practices.

Key Responsibilities:

• Identify, qualify, and develop new sales leads.
• Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
• Build and maintain strong, long-term relationships with customers.
• Develop a deep understanding of each client’s business objectives to offer customized solutions.
• Conduct regular follow-ups to ensure ongoing satisfaction and uncover opportunities for upselling or cross-selling.
• Collaborate with internal teams to ensure the timely and effective delivery of solutions.
• Collect and analyze customer feedback to help improve products and services.
• Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
• Provide regular insights and reports on sales performance, market trends, and customer needs to the management team.

The role will be of interest to individuals who have a positive mindset about sales and strive to perform at a high standard. You will know that there are levels of behaviour that are expected of a professional salesperson. You will be able to work as part of a team but also be able to be very disciplined whilst working remotely. You will have a keen interest in sales processes, enabling systems and sales techniques.

Structure

• You will be based in Guadalajara, Mexico.
• Full-time position: Monday to Friday (40 hours/week).
• Hybrid work model with flexible office/home-office days to promote well-being and work-life balance.
• We are looking for candidates available for immediate start.

Minimum Job Requirements

• Excellent/fluent communication skills in English, written and spoken.
• Experience working for the US/Canadian markets is considered desirable
• Bachelor’s Degree in a business background is desirable but we are open to evaluating other academic backgrounds in conjunction with relevant work experience
• Some experience or transferable skill from a previous role related to a sales, marketing or sales support role
• Experience of working to time-based targets
• Experience of agile learning (what have you done that shows you can be successful in learning and becoming a sales professional)
• All Cover Letters and CV's must be sumbitted in English for this job